Ecommerce Management & Reporting
Our ecommerce management platforms are built for scalability, adapting to your business needs and seamlessly integrating with your existing systems.
See it in action
From transaction management and checkout tools to order fulfilment and reporting, everything your team needs to run a seamless e-commerce operation is built into one platform.
Dashboard
Get a complete overview of your ecommerce operations from one central screen. The Dashboard brings together your most important metrics, so your team always has the full picture.
Real-Time Business Metrics
Get an instant overview of your most critical numbers from the moment you log in. Total revenue, transactions, pending orders, and conversion rate are all visible at a glance, with percentage changes from the previous day so you always know which direction things are moving.
Live Transaction Monitoring
Stay on top of every payment as it happens. The Recent Transactions panel shows the latest activity across all your brands in real–time, with customer names, amounts, payment status, and timestamps.
Pending Order Management
Keep your fulfilment team one step ahead with a live view of all orders waiting to be processed. Each entry shows the order ID, item count, shipping provider, and value, giving them everything they need to prioritise and act quickly.
Transactions
Manage payments and track transaction status across all your brands from one place. With a full transaction history, real-time status updates, and powerful filtering tools, your team can easily stay on top of every payment.
Complete Transaction History
View every transaction across all your brands in one place, with a full record of the customer, amount, payment method, status, and timestamp. Whether you need to track down a specific payment or review recent activity, everything is searchable and filterable from a single table.
Payment Status Tracking
Keep a close eye on the status of every payment in real time. Paid, pending, and cancelled transactions are clearly labelled so your team can quickly identify anything that needs attention and take action without having to chase information across multiple systems.
Advanced Transaction Filtering
Find any transaction quickly using the search bar and status filters. Whether you’re looking for a specific customer, a particular payment method, or transactions within a certain date range, the filtering tools make it easy to narrow down results and get to the information you need fast.
Checkout Tools
Configure checkout experiences that work for every type of customer and transaction. From standard consumer purchases to international orders and B2B deals, Checkout Tools gives you the flexibility to define payment methods, spending limits, and purchase profiling rules for each scenario.
Flexible Checkout Configuration
Switch between checkout configurations and purchase profiling from a single screen. Whether you’re setting up a new checkout flow or reviewing profiling data, everything is accessible from one place without having to navigate across different areas of the platform.
Multiple Checkout Options
Configure different checkout experiences for different customer types. From standard purchases with basic payment options to premium checkouts with higher limits and additional payment methods, you have full control over how your customers pay and what rules apply at each stage.
International and B2B Checkouts
Support customers anywhere in the world and manage business-to-business transactions with dedicated checkout configurations. Set spending limits, define accepted payment methods, apply restrictions, and toggle purchase profiling on or off depending on the specific needs of each checkout type.
Order Fulfilment
Manage orders and track fulfilment status across all your brands from one place. With a real-time pipeline overview, detailed order reporting, and clear priority flagging, your team has everything they need to keep orders moving and customers happy.
Fulfilment Pipeline Overview
Get an instant view of where every order stands across your entire fulfilment pipeline. Pending, processing, shipped, delivered, and priority orders are all counted and displayed at the top of the screen so your team knows exactly what needs attention at any given moment.
Order Status Reporting
Track every order from placement through to delivery in one consolidated table. Each row shows the order ID, customer name, item count, total value, shipping provider, and current status, giving your fulfilment team a complete picture of every active order without switching between systems.
Priority and Status Management
Quickly identify orders that need urgent attention using priority flags and colour coded status badges. Whether an order is processing, shipped, pending, or delivered, your team can see exactly where things stand and take action on the orders that matter most.
Reporting
Get a clear picture of how your ecommerce operation is performing across every metric. From top selling products and revenue by channel to order volumes and customer activity, the Reporting Dashboard gives you the insights to make better decisions faster.
Key Performance Metrics
Track your most important figures in one place. Total revenue, order volumes, active customer counts, and average order value are all displayed with percentage changes so your team can see at a glance how performance is trending and where to focus their attention.
Top Selling Products
See exactly which products are driving the most revenue across your brands. Each entry shows the product name, number of sales, total revenue generated, and a percentage change indicator for more informed decision making.
Revenue by Channel
Understand where your revenue is generated across every sales channel. Whether it’s your website, mobile app, marketplace, or retail partners, the breakdown shows each channel’s contribution in both value and percentage terms so you’ll get the full picture of which ones are delivering and where there may be room to grow.
Workflow
Automate and manage complex customer operations from a single screen. From bulk account updates to fraud controls and loyalty tier changes, Bennu’s workflow tools give your team the power to act fast, stay organised, and keep every process running without manual intervention.
Workflow Automation
Manage your customer accounts at scale with powerful bulk operation tools. Automate tier changes, password resets, bonus point distribution, and fraud controls — all from a single centralised workflow hub.
Customer Account Management
Get a complete view of every customer in one place. Monitor account status, loyalty tiers, points balances, and activity at a glance, with filtering and search tools that make managing thousands of accounts effortless.
Recent Tasks & Quick Actions
Stay on top of every automated process with a live task feed that tracks completed, pending, and failed operations. Trigger instant actions like force password resets, phone validations, and task report downloads without leaving the dashboard.
Frequently Asked Questions
How can we gain better visibility over ecommerce operations?
Our Ecommerce Management & Reporting platform brings transaction management, fulfilment tracking, workflow oversight and performance analytics together within a single operational layer. So rather than extracting data from multiple systems, you’ll have clear visibility of revenue flow and operational performance, all in one place.
How does it help improve checkout conversion rates?
The platform supports flexible payment options and multi-currency handling to keep the checkout process streamlined and remove friction at the point of purchase for customers. By simplifying how payments are processed and reducing technical hurdles, you’ll reduce cart abandonment and safeguard revenue, especially during periods of peak activity.
Can it support multi-currency and international transactions?
Yes. Our platform allows you to manage multiple currencies and handle foreign exchange within one central framework. This makes it easier to expand into new markets without adding separate payment systems or relying on manual reconciliation, giving finance and operations teams clearer oversight across regions.
How does it address fraud prevention?
Our Ecommerce Management & Reporting platform incorporates secure payment gateway integrations and advanced transaction monitoring tools. These capabilities help identify irregular activityto reduce exposure to fraudulent behaviour, while maintaining a smooth checkout experience for your customers.
What level of fulfilment oversight is available?
You’ll gain real-time visibility into order routing and fulfilment status, as well as provider performance. Operations teams can manage logistics partners and delivery timelines or identify bottlenecks before they escalate into customer service issues or reputational risk.
Download Our Brochure
Get a full overview of the Ecommerce Management & Reporting platform, including features, capabilities, and how it can work for your business.
