Engineered to empower, your all-in-one E2E platform is here.
Explore how our scalable architecture, automation capabilities, and deep analytics not only support the growth of your business, but also optimise efficiency and drive customer engagement.
Effortless Multi-Brand Organisation
Maintain each brand's unique identity and simplify your marketing, fulfilment, and reporting across your business to ensure everything runs smoothly and efficiently.
Content Management
Easily manage content across multiple brands to ensure complete consistency and accuracy of your messages.
APIs & integration
Dynamic web templates
Personalisation & content targeting
Built-in SEO tools
A/B & multivariate testing
Content permissions
Content approval workflow
Content scheduling
Multilingual & translation tools
Accelerated mobile pages support
Reporting dashboards
Content Marketing
Deploy targeted campaigns across various channels to maximise impact and ROI.
Customisable audience builder
Create your own audience
Enhanced segmentation with over 100 attributes
Compare attributes within an audience
Combine or exclude attributes
Campaign management
Create a sequence of campaigns with scheduled steps
Split & A/B test based on fixed criteria
Multivariant testing with multiple segments
Yes-No split functionality
Edit & schedule one-off or recurring campaigns
Customer Rewards
Track preferences, tailor offers, and reward repeat customers to build long-term engagement.
User-friendly guides for simplifying campaign flows
Region, date, purchase or order details, reward rules, distribution options and more
Support for multiple reward types including promotions, discounts and cashback
Track issued and redeemed rewards with detailed promotional cost reporting
Loyalty Programme Management
Enhance customer interactions with our personalisation and experience-driving tools, while integrating your existing loyalty programmes.
Activate and de-activate loyalty programmes
Review existing programme features
Manage tier configurations
Control your point earning rates and exceptions
View all information in any language or currency
Extend or limit your points-to-value
Ecommerce Management & Reporting
Our platform is designed to grow with your business, customisable to fit your specific needs and seamlessly integrate with your current systems.
Transaction Management
Secure your transactions with our advanced payment gateways and fraud prevention tools.
Offer multiple currencies, including FX conversion
Fully customisable search capabilities
Real-time balance & summary updates
Flexible integration with transactions from other systems or services
Advanced transaction tracking with notifications on key events
Checkout Tools
Give your customers the support and flexibility they need to complete their purchases quickly, safely, and securely.
Highly configurable payment options
Customisable limits & restrictions
Autocomplete for a fast & easy checkout experience
Profiling of customer purchases to gain insights & analytics
Order Fulfilment & Tracking
Route orders in the quickest time possible with real-time, automated fulfilment and tracking tools.
Dedicated management area for fulfilment providers
Balance multiple providers & configure order volumes
Search functionality available to control order origins for every fulfilment type
Create routing rules for specific fulfilment providers
Use filters to easily identify certain rules
Configure fulfilment provider priority
Set pre-determined order & fulfilment limits
Workflow
Streamline more complex workflows by reducing manual tasks, minimising errors, and boosting productivity.
Bulk enable & disable customer accounts
Update account statuses & add or change tags
Issue or adjust loyalty points
Force password & PIN resets or phone validations
View task progress in real-time
Download detailed task completion or failure reports
Customise the tool for different teams
Unified Customer Insights & Analytics
Bring all your customer data together in one place, giving you a clear view that helps you create personalised experiences and make more informed decisions.
Get in touch today for your personalised product demonstration.
All the tools your team needs to provide the highest levels of customer service, quickly and easily respond to queries, or perform actions on their customer’s behalf.
Lifetime customer profiles
A wide range of search & filter capabilities
Full administration of customer accounts
Extensive fraud checks
View customer account status at a glance
Disable customer accounts or block access
Purchase history, including failures & cancellations
Detailed & summarised transaction history & net activity
Full customer lifecycle reporting
Customer Communication
Engage with your customers across several key mediums, including email and live chat.
Detailed engagement dashboard & reporting
Customer engagement insights & analysis
Configurable engagement auto-response
Extensive integration options
Support for multi-stage or lifecycle customer engagement campaigns
Customer Prediction
Run simulations and get early indications on how your customers might behave and how decisions could impact your business.
Predictive churn & drop-off models based on machine learning
Configurable segmentation & customer grouping options
Extensive dataset support with the ability to ingest custom datasets
Identify similar customers to directly target with marketing campaigns or selected offers
Data Security & Fraud Protection
Advanced security tools to verify and protect you and your customer’s data – from strong encryption to multi-factor authentication.
Flexible approval workflows for administrating payment methods
KYC (Know Your Customer) insights, including lifetime payment summaries & security profiles
End-to-end encryption of customer data
Multi-factor authentication for login, payments & profile updates
reCAPTCHA and SMS verification to block automated attacks
Sophisticated exploit detection & protect against distributed denial-of-service (DDoS) attacks
Tracking Insights
See how your customers use your ecommerce websites and gain valuable insight and analytics into how your business is performing.
Detailed reporting, search & filtering options
Key page performance tracking
Custom & self-service reporting capabilities
Detect conversion flow drop-off pain points
Form & checkout abandonment functionality
Referral source identification & reporting
Capture key events & bespoke integrations
Unified identification to detect visitors across channels & devices
Support for integrations with additional third-party tools